System Requirements

Minimum hardware and operating system requirements:

Component	Minimum
Processor	1 GHz
Hard Drive	250 MB free space
Memory	2 GB
Display	1024x768
Operating System	Windows 8.1 Windows 10 Windows 11

Note that the software is incompatible with Windows XP. Please consider upgrading to one of the operating systems listed above.

Starting the Installation

First you need to locate the installer; the installer is the same for both Stat-Ease 360 and Design-Expert. If you downloaded the installer from our website it is probably in your Downloads folder. The installer file will be named as follows (the version numbers may vary depending on when you downloaded the software):

OS	Filename
32-bit	se-[version].0-x86.msi
64-bit	se-[version].0-x64.msi

If you’re not sure whether your operating system is 32 or 64-bit, choose the 64-bit installer.

Double-click the installer to start the installation. Click Next.

Installation Steps

Choose the destination folder or keep the default (recommended). Click Next.

Click Install then Yes in the Windows UAC pop-up to begin installation.

Activation

The first time you run the program you will be asked to activate, there are a few different options for activation.

If you have a hosted license, leave “View available licenses” selected and click Next. Enter your statease.com login, and click Authorize when prompted. From here you can select your license, click Next, then click Finish to activate.

For a single-user license you can also use the first option. Otherwise, if you know your serial number, select the second option to “Activate over the internet.” Enter your 16-digit serial number (dashes included) and click Finish.

If you know that you are using a local network license, choose “Connect to an on-premise license server” and click Next. Enter the hostname or IP address of your license server and click Finish (unless you are using a proxy server). If you know that your system has a proxy server, you can enter the host name of the proxy. The host name should be entered in the form host_name:port_number (if the port number used by the proxy is not the default 8080). If you need to set the proxy credentials, they can be entered in the form user:password. Note that only BASIC authentication type is supported.

See the Network Installation documentation for more instructions.

Activation Issues

For issues activating a single-user license, you can select the “Manual activation” option. Click the button to get to your account and manually generate a license file. Save the license file and return to the activation window, click Next and click the button to browse to your license. Once it has been selected, click Finish to activate. If you continue to have issues, send the the pre-filled host ID and your serial number to support@statease.com and we can manually generate a license file.

For issues with a hosted license contact Stat-Ease support.

For issues with a local network license, contact your license administrator or Stat-Ease support.

License Agreement

Upon successful activation you will be presented with the EULA. Accept to proceed into the software. Registration can also be done later via Help > Register Online….

Registration

Consider registering the software online. You will be given an option to register the first time you install the software. You can always register later via the Help menu, or through your statease.com account.

How to Access Tutorials

The Tutorials are now included with the Help system. You can find them within the program via the Help menu. They are also available at statease.com.

Technical Support

Before contacting support, be sure to look at:

• This documentation, particularly the “Program Hints and FAQ” section.

• The Stat-Ease website for program updates and updated documentation.

To obtain program support from Stat-Ease, you must be a registered software owner or a user on a licensed network. Please provide your Stat-Ease version number and serial number before stating your question.

Visit our help page on our website to find out how to contact us.

Statistical Support

We provide limited free help of a statistical nature. While it never hurts to ask, we may suggest that you purchase some statistical consulting. Statistical support requires a network license, or a single-user license that has paid annual support and maintenance (ASM) dues. You can contact statistical support on our website.