macOS Installation

System Requirements

Minimum hardware and operating system requirements:

Component	Minimum
Processor	1 GHz
Hard Drive	250 MB free space
Memory	2 GB
Display	1024x768
Operating System	macOS 10.15 or higher

Installation

On macOS you will have downloaded a file named “se-[VERSION].0-x64.dmg” (the version number will vary depending on when you downloaded the software). If you downloaded it from our website it is probably in your Downloads folder.

Double-click this file to open the installer.

Now click and drag the DX icon across to your Applications folder. The installation is now complete.

Design-Expert can now be found in Applications or the Launchpad.

Activation

The first time you run the program you will be asked to activate, there are a few different options for activation.

If you have a hosted license, leave “View available licenses” selected and click Next. Enter your statease.com login, and click Authorize when prompted. From here you can select your license, click Next, then click Finish to activate.

For a single-user license you can also use the first option. Otherwise, if you know your serial number, select the second option to “Activate over the internet.” Enter your 16-digit serial number (dashes included) and click Finish.

If you know that you are using a local network license, choose “Connect to an on-premise license server” and click Next. Enter the hostname or IP address of your license server and click Finish (unless you are using a proxy server). If you know that your system has a proxy server, you can enter the host name of the proxy. The host name should be entered in the form host_name:port_number (if the port number used by the proxy is not the default 8080). If you need to set the proxy credentials, they can be entered in the form user:password. Note that only BASIC authentication type is supported.

See the Network Installation documentation for more instructions.

Activation Issues

For issues activating a single-user license, you can select the “Manual activation” option. Click the button to get to your account and manually generate a license file. Save the license file and return to the activation window, click Next and click the button to browse to your license. Once it has been selected, click Finish to activate. If you continue to have issues, send the the pre-filled host ID and your serial number to support@statease.com and we can manually generate a license file.

For issues with a hosted license contact Stat-Ease support.

For issues with a local network license, contact your license administrator or Stat-Ease support.

How to Access Tutorials

The Tutorials are now included with the Help system. You can find them within the program via the Help menu. They are also available at statease.com.

Technical Support

Before contacting support, be sure to look at:

• This documentation, particularly the “Program Hints and FAQ” section.

• The Stat-Ease website for program updates and updated documentation.

To obtain program support from Stat-Ease, you must be a registered software owner or a user on a licensed network. Please provide your Stat-Ease version number and serial number before stating your question.

Visit our help page on our website to find out how to contact us.

Statistical Support

We provide limited free help of a statistical nature. While it never hurts to ask, we may suggest that you purchase some statistical consulting. Statistical support requires a network license, or a single-user license that has paid annual support and maintenance (ASM) dues. You can contact statistical support on our website.